Privacy Policy

Luxury STR Cleaners (“we,” “our,” or “us”) values your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and protect your information when you visit our website www.luxurystrcleaners.com, use our services, or communicate with us in any way.

1. Information We Collect

We collect information to provide and improve our services. The types of information we may collect include:

1. Personal Information

When you contact us or use our booking form, we may collect: Full name, Email address, Phone number, Property address, Service preferences and details.

1. Automatically Collected Information

When you visit our website, we may collect: IP address, Browser type and version, Device type, Pages you visit and time spent on them, Cookies and similar tracking technologies.

1. How We Use Your Information

We use your information to: Respond to inquiries, provide quotes, and schedule services; Process payments and send invoices; Improve our website and customer experience; Send updates, promotions, or important notices (you can unsubscribe anytime); Comply with legal obligations and prevent fraudulent activity.

1. How We Protect Your Information

We take your privacy seriously. All data is stored securely and protected with industry-standard encryption and access controls. Only authorized personnel have access to your personal data, and we never sell or rent your information to third parties.

1. Sharing of Information

We may share limited information with: Service partners or subcontractors who help us perform cleaning services; Payment processors to securely handle your transactions; Legal authorities if required by law or to protect our rights. We never sell or trade your personal information to third parties for marketing purposes.

1. Cookies and Tracking Technologies

Our website may use cookies to improve your browsing experience and collect analytics data. You can disable cookies in your browser settings, but some parts of our website may not function properly if you do so.

1. Your Rights

Depending on your location, you may have the right to: Access or request a copy of the personal data we hold about you; Request correction or deletion of your information; Opt out of marketing communications; Withdraw consent to data processing at any time. To exercise these rights, contact us at info@luxurystrcleaners.com.

1. Data Retention

We retain your information only as long as necessary to: Provide the services you requested; Comply with legal and tax obligations; Resolve disputes and enforce agreements.

1. Children’s Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If we learn that we have inadvertently received data from a minor, we will delete it immediately.

1. Links to Other Websites

Our website may contain links to third-party sites such as Google, Facebook, or Yelp. We are not responsible for their privacy practices. We recommend reviewing the privacy policy of any external website you visit.

1. Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or for legal reasons.

All updates will be posted on this page with a revised “Effective Date.”

1. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us:

 

Luxury STR Cleaners

Serving Palm Beach & Tampa, Florida info@luxurystrcleaners.com

888-958-8303